People skills are crucial for career, relationship & social success. Also known as soft skills, interpersonal skills, emotional intelligence, or interpersonal intelligence, people skills are a must-have resource that can not only help you in advancing your career but also enable you to succeed in different areas of your life.
“Successful people play the part of being successful consistently in all that they do.” – Lorii Myers
When you are armed with the necessary people skills, you can:
1. Sell your ideas more effectively.
2. Access new and hidden opportunities.
3. Communicate and express yourself better.
4. Easily connect with and relate to others.
5. Overcome self-consciousness and social anxiety.
6. Inspire, motivate and positively influence others.
People skills include various techniques and tools necessary to efficiently communicate and interact with people around us. Most successful people have mastered people skills and if you wish to succeed in life, work, and your relationships then you need to become an expert in people skills.
Related: Six Ways To Improve Productivity At Work
What Are People Skills?
“We define emotional intelligence as the subset of social intelligence that involves the ability to monitor one’s own and others’ feelings and emotions, to discriminate among them and to use this information to guide one’s thinking and actions.” – Salovey and Mayer
People skills are defined as your ability to listen, communicate, interact and relate with others effectively on a professional or personal level. People skills or soft skills may also include empathy, compassion, problem-solving skills, willingness to work as a team to achieve a common goal.
These are behavioral patterns and interactions that are segregated under three associated set of skills:
- Personal effectiveness.
- Interaction skills.
- Intercession skills.
When you have developed excellent people skills, you will be able to socialize easily, relate to others and even predict their behavior. Strong people skills can help you to optimize productive and effective personal communication and human interaction to give you an edge over others. Whether in business or in personal life, we want to connect with each other on a human level.
When you demonstrate outstanding people skills, your career and your relationships will improve exponentially. Everything in this world is based on your relationship with others and your strong emotional intelligence will help you to be more positive, influential, and successful in life.
Here Are 8 People Skills You Need To Succeed In Your Work and Relationships
1. Communication skills.
“Communication – the human connection – is the key to personal and career success.” – Paul J. Meyer
Communication skills are the key to success, whether in a relationship or business. Having the ability to effectively communicate, both in a written and verbal way, can help you express yourself and your ideas a lot better. Moreover, it allows others to receive your message clearly without any misunderstandings or misinterpretations. Since everything we do is based on human interaction, communication skills play a major role in our lives and success.
Related: 5 Ways Non-Verbal Skills Can Help You Build A Strong Personal Brand
2. Listen actively.
“To listen well is as powerful a means of influence as to talk well, and is as essential to all true conversation.” – Chinese Proverbs
Listening is also a crucial part of communication. If you only keep talking and not hear what the other person is trying to tell you, then you are only engaging in incomplete communication.
Active listening allows you to be fully aware and be present when the other person is expressing themselves and talking to you. When you show them you are listening to what they are saying through your body language, they will be inspired to speak openly and honestly. Being an active listener will also allow you to get the necessary information and understand the person and the situation. Information and understanding lead to solutions and success.
3. Show empathy.
“When you show deep empathy toward others, their defensive energy goes down, and positive energy replaces it. That’s when you can get more creative in solving problems.” – Stephen Covey
Showing empathy is one of the most important soft skills that you can have in order to succeed in personal relationships, career, and life. When you can understand and appreciate others’ perspectives, you will be able to immediately relate to and connect with them.
It helps you get out of your own head and understand what your partners, coworkers, or clients need from you, psychologically and emotionally. When you empathize with others, they will feel appreciated and understood which will help to develop a mutual feeling of trust.
4. Be charismatic and inspiring.
“The number one quality is charisma. You have to be able to connect with the audience. That is that magic “it” factor that designates a star from someone who is just never going to be a star.” – Stephanie McMahon
Another important trait to develop in order to gain mastery over interpersonal skills is charisma. When you are a charismatic, supportive and inspiring individual, others will see you as a warm, likable, trustworthy, and approachable person. When you are perceived as a knowledgeable, capable, dependable, and competent person, others will readily follow your lead and be inspired by your actions, both in work and personal relationships.
This will not only allow you to move closer to success but also motivate others to pursue their goals and dreams. Being charismatic and supportive will also help you create stronger teams at work and a stronger connection with your romantic partner.
“The difference between successful people and really successful people is that really successful people say no to almost everything.” – Warren Buffett
Standing up for yourself, your beliefs and your principles in life is essential for self-development. Being assertive, whether in work or relationships, means speaking your mind and sharing your opinions about issues that matter to you, even if others don’t agree with you.
However, being assertive doesn’t mean being aggressive. Assertiveness helps others see your point and helps you gain their respect. It means speaking up to your boss, your clients, or your romantic partner when something is unacceptable to you.
Related: 5 Ways How Music Increases Empathy In Listeners
6. Negotiation skills.
“During a negotiation, it would be wise not to take anything personally. If you leave personalities out of it, you will be able to see opportunities more objectively.” – Brian Koslow
Having good negotiating skills will make sure that you can pitch new ideas confidently and productively. You can also easily sway business partners, clients, and coworkers to see, understand and appreciate your point of view. Negotiation skills don’t always mean hardcore bargaining or dealing with money-hungry corporate businessmen.
As a good negotiator, you have the ability to convince others to see your way of thinking and understand how it can be mutually beneficial. There’s no doubt that excellent negotiation skills are a great people skill to have.
7. Being flexible and adaptable.
“Change is the only constant in life. One’s ability to adapt to those changes will determine your success in life.” – Benjamin Franklin
Successful people know that the only constant in life is change. There will be ups and downs. There will be opportunities and challenges. Such is the nature of life. Having the ability to be flexible and adaptable will allow you to make the most of life in both good times and in bad ones.
Being flexible allows you to stay focused on your goals and plans even when things are not going your way. It empowers you to look for other ways to reach your destination when the path you were walking on turns out to be a dead end. Flexibility and adaptability allow you to change your course of action and stay productive even during changing situations and priorities.
8. Sense of humor.
“A sense of humor is a major defense against minor troubles.” – Mignon McLaughlin
A person who can turn a tense moment into a lighthearted one with his wit, intelligence, and sense of humor will always be a winner in any situation. Everyone likes to feel positive, relaxed, and happy. Everyone likes to laugh. When you have a great sense of humor and can use your words to make others feel at ease, you already have an added advantage over others.
Not only people like you, but they will also be more willing to listen to you, follow you, and have an emotionally charged conversation. An excellent sense of humor can help you make friends and tactfully handle problems in your relationships by making light of a stressful situation.
Related: 5 Traits of a Girl With A Man’s Sense of Humor
People skills Are Success Skills
“Emotional intelligence accounts for 80 percent of career success.” – Daniel Goleman
Soft skills and emotional intelligence enable you to know how to conduct yourself with people’s sensitivity in every aspect of life, whether at the office or at home, or with friends. These skills not only enhance your career outlook but enable you to understand how to be more productive and effective at the workplace.
Having an improved understanding of the ‘human factor’ coupled with excellent emotional intelligence, you will experience great satisfaction at work and at your relationship.
So if you wish to succeed in life like your role models, then it’s time for you to gain expertise over the above mentioned people skills and give your life the much-deserved edge it needs right now.
Success starts with self-improvement. So take the time and improve your people skills.
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