We can all learn to speak up in the face of bad behavior. If enough of us do so, we can change the culture to one of courage and action instead of silence and inaction.
Dealing with people who complain or are negative can be draining. Both negativity and positivity are contagious.
Bringing people on board for difficult conversations may cause turbulence, but they’re also inevitable, so here are seven ways to land safely with all passengers intact.