By Kyle Benson
One of our deepest needs as humans is to feel understood, and true understanding is not possible without empathy. As psychologist Carl Rogers put it, “When someone really hears you without passing judgment on you, without trying to take responsibility for you, without trying to mold you, it feels damn good!”
Think back to a time when you were listened to and really felt heard. How did it feel to be seen as you were?
The last letter in Dr. Gottman’s ATTUNE model is E and it stands for Empathy. Brené Brown describes empathy beautifully in this brief animated video.
Empathy is the willingness to feel with your partner. To understand their inner world.
This critical skill is part of Dr. Gottman’s State of the Union Meeting and is key to reaching a resolution in conflict conversations. During conflict is also when empathy is most difficult. To empathize with your partner when their hurt feelings are a result of something you said or did without defending yourself requires skill and practice.
Couples that have mastered empathy tell me “it’s like a light switch has been turned on in their relationship” and their cycles of conflict drastically change. This is because partners stop defending their positions and instead seek to understand each other. They become a team against the conflict.
Stop trying to fix your partner
Empathy is easy when our partner is happy. It’s more difficult to empathize when our partner is hurting, angry, or sad. As Marshall Rosenberg says in Nonviolent Communication, “It may be difficult to empathize with those who are closest to us.” Since we care about them, we try to help minimize their feelings because we know that they are difficult, but sympathizing can be damaging despite positive intentions.
Empathy is putting you in the shoes of the person you love. Sympathy is feeling compassion, sorrow, or pity without experiencing their feelings with them. Brené Brown’s description of sympathy as trying to paint a silver-lining around pain is a very common response.
- “Well, it could be worse…”
- “I think you should…”
- “This could turn into a positive experience for you if you just…”
The problem with this kind of response is that it invalidates the other person. I know when others have tried to “fix” my feelings, I’ve ended up resenting them because it made me feel foolish for feeling that way in the first place.
As the listener in the State of the Union meeting, empathizing will be difficult. Below are four skills to improve your ability and willingness to empathize.
1. Listen without judgment.
Empathy is only possible when you have removed all preconceived ideas and judgments about your partner’s feelings and needs. When you assume responsibility for your partner’s feelings or take messages personally, you’re blaming and judging. The judgment of your partner’s experience is an attempt to protect yourself.
To empathize with your partner at a level that creates healing and brings you closer demands your full focus on your partner’s message. To do this, practice the art of non-defensive listening and focus on being curious about your partner’s feelings.
“Empathy lies in our ability to be [fully] present.” – Marshall Rosenberg