4. Managing emotions
The ability to regulate how one’s emotions surface during interactions with others. This dimension is important in that it directly situates the awareness and self-regulatory processes specific to emotions within social settings.
The four emotional intelligence skills
You recognize your emotions and how they are connected to your thoughts and behaviors.
2. Social awareness
You recognize the emotions of others. This manifests as being more empathetic, such that you recognize the needs of others. It can also manifest as being attuned to the socio-cultural dynamics of situations.
You are able to manage your emotions in ways that are healthy and situation-appropriate. You are able to separate stimulus from response such that you can choose to respond to stimuli in ways that are most appropriate.
4. Relationship management
You are able to develop and maintain relationships with others. You understand emotions well enough to make good decisions when communicating, influencing, and managing conflict.
Takeaway #2: Ability-based EQ and EQ skills are different constructs.
Emotional intelligence skill development
The theory behind EQ skill development is that individuals can proactively think about and act upon the behaviors that allow them to enhance their ability-based EQ. The exercises below are regularly recommended among proponents of skills-based EQ. Note that there is little evidence directly connecting EQ skill development to ability-based EQ. Nonetheless, each of the exercises below is associated with heightened self-awareness and self-regulatory capacities, outcomes that are associated with ability-based EQ.
Conduct a daily reflection on your own emotions and your perceptions of others’ emotions. Then consider what you could have done differently to optimize your interactions with others based on those understandings.
Activities such as mindfulness mediation have proven to help individuals become more aware of their emotions. Additionally, such activities are thought to help individuals create more “space” between a stimulus and their response, which increases the likelihood of having an appropriate response.
3. 360-degree assessment
Solicit feedback from peers, supervisors, and subordinates on your strengths and opportunities for improvement. This will help ensure you fully understand whether you are successfully navigating socio-cultural norms.
4. Create opportunities for external feedback
Consider enrolling in a leadership certificate program or signing up for leadership/executive coaching. High-quality instructors, facilitators, and coaches can apply evidence-based approaches to deepen your self-reflective capacities. Additionally, obtaining third-party assistance can help cut through the biases and political concerns of undergoing such development within an organizational setting.
Takeaway #3: Participating in EQ skills development is likely to increase some of the correlates of ability-based EQ.
Concluding thoughts on emotional intelligence
Perhaps one of the most important steps of social science is constructing definition. Things get messy when conceptualization is loose, and dimensionality is unclear. My hope is that this article helps clarify some of the most common questions about EQ and, in doing so, helps future researchers and practitioners make sound decisions for advancing their initiatives.
Written by: Scott Dust Originally appeared on: Psychology Today Republished with permission