4. MICROMANAGING IS NOT A STRATEGY.
Personal development expert, Tony Robbins, outlines six human needs that fundamentally affect how we make choices. Each of us prioritizes our needs differently, and we base our decisions on which needs we put first.
One of these needs is certainty. Robbins defines it as the assurance you can avoid pain and gain pleasure.
Micromanaging is an attempt to gain a false sense of control and certainty. It is not scalable and results in employees burning out, having increased stress levels and decreased productivity.
How do you strike the subtle balance between ensuring deliverables are met while giving people autonomy, the ability to be creative in problem-solving and excel in their role?
You can focus on the what and the why; let them figure out how.
Ask questions to enable your team to develop the solutions on their own and then steer them accordingly if you can see they are off course.
Daniel Pink, the author of Drive, says the way to provide autonomy support is through helping employees make progress by giving meaningful feedback, a choice over how to do things, and encouragement.
He cites a study done on a group of investment bankers that autonomy support resulted in higher job satisfaction and better job performance.
In times of uncertainty, people value having proper control over various aspects of their work — whether it’s deciding what to work on or when to do it.
Be aware of securing your need for certainty through micromanaging. Yes, things will be done your way, but the result is an unmotivated, anxious and depleted employee.
5. FOCUS ON THE SYSTEM.
Go back to basics.
How does your team structure their days?
Are they using their Outlook calendar to proactively and deliberately schedule tasks, or are they randomly responding to emails and letting other people’s urgencies dictate their day?
Ask them if you looked at their calendar for the upcoming week, would you be able to get a sense of what projects they will tackle?
Or is their calendar a sea of white space that gets filled reactively depending on the most significant fire to fight?
The results you have now are a result of your current process. You are entirely on track based on the system you use.
If you have no defined system to manage your time, then procrastination and multitasking is spot on.
If you don’t control your environment like turning off notifications on messages and the socials, then distraction will be your reality.
If you’re committed to taking ownership of your schedule, your result will be progress and efficiency.
6. SHARE YOUR VISION.
According to Forbes.com, loneliness and isolation are the largest reported concerns amongst remote workers, leading to increased stress levels and poor decision making.
Therefore, your role as a guide and mentor is more crucial than ever.
Isolation can lead to a sense of disconnection, apathy and feelings of “what difference does it make if I send this mail now or in 3 hours”?
You can combat this by sharing the bigger picture and how they are part of it.
What is the vision of the company, and how can you incorporate that into your meetings?
In a brand-building session, I facilitated, a team identifying that their actions would enable their customers to become heroes in their communities.
This vision was the driving force behind everything they did going forwards, and productivity improved.
Having a purpose bigger than yourself reframes the mindset that it isn’t just another email or presentation.
When I’m training teams, I always show this picture of a Rube Goldberg machine to remind them that even if one tiny bolt doesn’t do its part, the entire system comes to a halt.
Make your team understand they matter, and their contribution or lack of contribution will affect the greater whole.