We all know people who are in full control of their emotions. They’re calm in a crisis, and they make decisions sensitively, however stressful the situation.

We also know people who can read the emotions of others. They understand what to say to make people feel better, and they know how to inspire them to take action.

People like this have high emotional intelligence (EI). They have strong relationships, and they manage difficult situations calmly and effectively. They’re also likely to be resilient in the face of adversity.

So, how emotionally intelligent are you, and how can you develop further? Find out below.